{"id":1358,"date":"2020-06-23T08:28:00","date_gmt":"2020-06-23T08:28:00","guid":{"rendered":"https:\/\/relaunch.emergencyeye.de\/?p=1358"},"modified":"2020-11-01T11:26:42","modified_gmt":"2020-11-01T11:26:42","slug":"emergencyeye-das-fuenfte-auge-der-schweizer-post","status":"publish","type":"post","link":"https:\/\/old-wp.emergencyeye.de\/en\/news\/weiteres\/emergencyeye-das-fuenfte-auge-der-schweizer-post\/","title":{"rendered":"EmergencyEye: Das \u00bbf\u00fcnfte Auge\u00ab der Schweizer Post."},"content":{"rendered":"\n

Die Schweizerische Post nutzt EmergencyEye, mit der Kunden besch\u00e4digte Pakete direkt von zu Hause melden k\u00f6nnen. Ruft ein Kunde bei der Schweizerischen Post an, kann der Kundenservice auf Wunsch eine Video\u00fcbertragung starten. Der Kunde richtet seine Handykamera auf das besch\u00e4digte Paket und muss es zur Begutachtung nicht mehr in eine Postfiliale bringen.<\/p>\n\n\n\n

EmergencyEye startete bei der Post im Weihnachtsgesch\u00e4ft 2019. Es wurde also unabh\u00e4ngig von Corona eingef\u00fchrt, hilft nun aber bei der Reduzierung pers\u00f6nlicher Kundenkontakte.<\/p>\n\n\n\n

\"Schweizerische
Schweizerische Post kann besch\u00e4digte Pakete per Videostream begutachten.<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"

Mit \u201eEmergencyEye\u201c von der Schweizerischen Post ist es m\u00f6glich, dass Hotline-Mitarbeitende \u00fcber einen SMS-Code auf die Kamera des Smartphones der Anrufer zugreifen und sich so einen visuellen \u00dcberblick \u00fcber die akute Problemsituation verschaffen k\u00f6nnen und sie somit noch besser in der Problembehebung unterst\u00fctzen k\u00f6nnen.<\/p>\n","protected":false},"author":2,"featured_media":1366,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-1358","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-weiteres"],"acf":[],"yoast_head":"\nEmergencyEye: Das \u00bbf\u00fcnfte Auge\u00ab der Schweizer Post. - emergencyeye.de<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/old-wp.emergencyeye.de\/en\/news\/weiteres\/emergencyeye-das-fuenfte-auge-der-schweizer-post\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EmergencyEye: Das \u00bbf\u00fcnfte Auge\u00ab der Schweizer Post. - emergencyeye.de\" \/>\n<meta property=\"og:description\" content=\"Mit \u201eEmergencyEye\u201c von der Schweizerischen Post ist es m\u00f6glich, dass Hotline-Mitarbeitende \u00fcber einen SMS-Code auf die Kamera des Smartphones der Anrufer zugreifen und sich so einen visuellen \u00dcberblick \u00fcber die akute Problemsituation verschaffen k\u00f6nnen und sie somit noch besser in der Problembehebung unterst\u00fctzen k\u00f6nnen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/old-wp.emergencyeye.de\/en\/news\/weiteres\/emergencyeye-das-fuenfte-auge-der-schweizer-post\/\" \/>\n<meta property=\"og:site_name\" content=\"emergencyeye.de\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/EmergencyEye\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-23T08:28:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-11-01T11:26:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/old-wp.emergencyeye.de\/wp-content\/uploads\/2020\/10\/20200623_smartphone-CH-Post_01.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"G\u00fcnter Huhle\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EmergencyEye\" \/>\n<meta name=\"twitter:site\" content=\"@EmergencyEye\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"G\u00fcnter Huhle\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/old-wp.emergencyeye.de\/en\/news\/weiteres\/emergencyeye-das-fuenfte-auge-der-schweizer-post\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/old-wp.emergencyeye.de\/en\/news\/weiteres\/emergencyeye-das-fuenfte-auge-der-schweizer-post\/\"},\"author\":{\"name\":\"G\u00fcnter Huhle\",\"@id\":\"https:\/\/old-wp.emergencyeye.de\/en\/#\/schema\/person\/4a9ba1caec768ba44ffd4771e8ccd7ba\"},\"headline\":\"EmergencyEye: Das \u00bbf\u00fcnfte Auge\u00ab der Schweizer Post.\",\"datePublished\":\"2020-06-23T08:28:00+00:00\",\"dateModified\":\"2020-11-01T11:26:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/old-wp.emergencyeye.de\/en\/news\/weiteres\/emergencyeye-das-fuenfte-auge-der-schweizer-post\/\"},\"wordCount\":99,\"publisher\":{\"@id\":\"https:\/\/old-wp.emergencyeye.de\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/old-wp.emergencyeye.de\/en\/news\/weiteres\/emergencyeye-das-fuenfte-auge-der-schweizer-post\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/old-wp.emergencyeye.de\/wp-content\/uploads\/2020\/10\/20200623_smartphone-CH-Post_01.jpg\",\"articleSection\":[\"Weiteres\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/old-wp.emergencyeye.de\/en\/news\/weiteres\/emergencyeye-das-fuenfte-auge-der-schweizer-post\/\",\"url\":\"https:\/\/old-wp.emergencyeye.de\/en\/news\/weiteres\/emergencyeye-das-fuenfte-auge-der-schweizer-post\/\",\"name\":\"EmergencyEye: Das \u00bbf\u00fcnfte Auge\u00ab der Schweizer Post. - 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